Quality Improvement and the Shatterproof Measures: A NIATx Approach 

Provider Quality Improvement Approaches

Join Todd Molfenter, Ph.D., and Lisa Blanchard, MA, LMHC as they provide a framework for using these measures to improve patient care and become an exemplary community provider. A case example of how one provider is using the ATLAS measures to steer and strengthen their quality improvement efforts will be provided.

Join Victor Capoccia Ph.D., and a panel of providers as they discuss the quality improvement approaches they use in their facilities and the lessons they have learned. Panelists include: Dixie Brown, PhD, ICAADC, AADC, CAP, LCAS, CCS, CPT, RYT Owner and Executive Director, Willow Place for Women, Cory Carr Director of Quality Assurance and Compliance, Westbrook Health Services, & Lynn Morrison, PhD, PsyM Chief Executive Officer, Brandywine Counseling & Community Services, Inc.

Please join us as California Bridge discusses strategies to build coordination in treating Substance Use Disorder (SUD). CA Bridge’s experts discuss how to increase easy access to substance use care in Emergency Departments and seamless transition to Outpatient care. Treatment providers describe specific tactics that have worked in ensuring that those with SUD are part of a coordinated care model to treat their chronic condition. Panelists include: Arianna Campbell, PA-C Co-Principal Investigator, Director, CA Bridge, Alicia Mikolaycik Gonzalez, MD Regional Director & Clinical Training Lead, CA Bridge, &  Loni Jay, MD Faculty, Sutter Family Medicine Recovery. 

Building a Quality Improvement Infrastructure to Improve Upon ATLAS Measures

Comprehensive Care Delivery in Addiction Treatment: Meeting Patient Needs via Referral Networks and Care Compacts

Join Victor Capoccia, PhD and Kevin Norton, MS, MBA as they discuss quality improvement and set the stage for a series of learning events aimed at helping addiction treatment facilities maximize their use of ATLAS data to create a quality improvement (QI) infrastructure that sets them up for long term success. Dual focus: (1) the core tenets of QI and models for implementation, and (2) how to apply these concepts in an addiction treatment setting.

Join moderator Christina Borden from NCQA, and four distinguished panelists from multiple states as they talk about how they are working to ensure patients with SUD receive well-coordinated care and connections to critical support services –

• Rochelle Head-Dunham, MD, Executive Director and Medical Director, Metropolitan Human Services Districts, (MHSD)
• John Darin, CASAC, ICADC, President and CEO, NADAP
• Jorge Cortina, MD, DFAPA, Medical Director for Behavioral Health, UniCare
• Paul F. Updike, MD, Medical Director of Substance Use Services, Catholic Health System

One key area identified within ATLAS for targeted improvement is increasing use of the 6 ASAM dimensions, criteria used to create a holistic, biopsychosocial assessment of an individual to be used for service planning and treatment across all services and levels of care. Join Thomas Britton, DrPH, CCS, ACS, LPC, LCAS and Jim Scarpace, MS, LCPC, as they highlight best practices and provide suggestions on how a high-volume treatment facility ensures that these key dimensions are integrated into their clinical processes. Shatterproof also touches on the recently-launched provider portals.

A Patient-Centered, Rapid Access Approach to Substance Use Disorder

By CA Bridge

Who Moved My Cheese?
An A-Mazing Way to Deal with Change in Your Work and in Your Life

By Spencer Johnson

Leveraging Staff and Patient Feedback to Improve Your Operations [SLIDES]

The Association Blog

From the National Association of Addiction Treatment Providers (NAATP), this blog serves as a space for facilitating discourse, sharing resources, and advocating best practices to move addiction treatment and recovery forward. 

Engaging Patients and Families in Safety: Recommendations, Resources, and Case Examples

By The Institute for Healthcare Improvement (IHI)-convened National Steering Committee for Patient Safety (NSC)

Sacred Cows Make the Best Burgers: Developing Change-Driving People and Organizations

By Robert J Kriegel